Refund and Cancellation Policy

  1. And we have laid down some rules for your convenience, and we hope you will read them before sending a complaint/request.
  2. Vanmay Sutras is not responsible for any damage caused after the products are delivered.
  3. In case of any problem or quality issue or with the product or there’s a damaged product, you may contact us at vanmaysutrasoffice@gmail.com  with the unboxing video of the product sealed and should be attached to the email. We will always be happy to assist you.
  4. If you have received the wrong product and you choose to open the plastic seal without our consent, we will consider as used. No refunds/replacements will be made.
  5. Requests of exchange or Refund of products will not be accepted once an order is dispatched.

All refunds will be made after deducting the cost of shipping or courier charges (back and forth).